Business Etiquette

Course NumberBE2012
Course Fees$550 inc gst
Delivery ModeShort course, 1-on-1, corporate
Course Duration1 day 9-4pm

Business etiquette is so much more than knowing which fork to use at lunch with a client. Etiquette is about presenting yourself with the kind of polish that shows you can be taken seriously. Etiquette is also about being comfortable around people (and making them comfortable around you!)

Good etiquette adds to your overall credibility. If you treat all people with respect, show courtesy in the office and dress well, those you work with will most likely think highly of you. On the other hand, poor etiquette can hurt your professional relationships.

This workshop will look at many areas of business etiquette, including networking, meeting manners, dining decorum, international business etiquette and more.

Learning Outcomes

On completion of this workshop, learners will be able to:

  • identify what business etiquette is and why it’s important
  • network with confidence
  • present themselves professionally
  • explain the importance of dress codes and what they mean
  • use a business card effectively
  • remember names easily
  • conduct themselves at a business lunch
  • apply basic guidelines regarding grammar standards in all written communication
  • apply good telephone etiquette
  • understand the benefits of international etiquette