The Effective Negotiator

Course NumberENEG2012
Course Fees$550 inc gst
Delivery ModeShort course, 1-on-1, corporate
Course Duration1 day 9-4pm

When we use the word ‘negotiation’, many people think of big government or business discussions or secret meetings with union representatives. However, we negotiate all the time in our normal daily life, for example: discussing with friends where to eat, who will take the rubbish out, salary or performance negotiations, the price to pay for a new home or car. These are all situations that involve negotiating! During this workshop we will give participants an understanding of the phases of negotiation, tools to use during negotiation, and ways to build win-win solutions.

Learning Outcomes

On completion of this workshop, learners will be able to:

  • recognise and explain the basic types of negotiations and the phases required for success
  • apply the WATNA, BATNA, WAP, and ZOPA methods
  • complete the groundwork for negotiation
  • identify what information to share and what to keep
  • use basic bargaining techniques
  • identify mutual gain strategies
  • reach consensus and set the terms of agreement
  • deal with personal attacks and other difficult issues
  • use negotiating processes in their everyday life
  • negotiate on behalf of someone else