Coaching and Mentoring

Course NumberCOA2012
Course Fees$550 inc gst
Delivery ModeShort course, 1-on-1, corporate
Course Duration1 day 9-4pm
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Overview
It can be so frustrating when a member of your team underperforms. You can see the potential below the surface but you seem unable to help them realise it. You may have tried to talk to them or incentivise them with salary increases, which work for a short while before they slip back to their old unproductive ways. What can you do? This workshop looks at effective ways to coach your employees and increase their productivity as well as help them realise their true potential. Setting goals and building relationships sits at the core of effective coaching. How well you coach relates directly to how well you are able to foster a great working relationship with your employees. This workshop will guide you through the coaching process. Be prepared however, to change a few things about yourself in order to be successful.
Learning outcomes

On completion of this workshop, learners will be able to:

  • identify the difference between mentoring and coaching
  • apply the GROW model
  • identify and set appropriate goals using the SMART method of setting goals
  • identify the current state or reality of their employee’s situation
  • identify the steps needed in defining options for their employee
  • create a preliminary plan
  •  finalise a plan or wrap it up, motivating their employee to work within the plan
  • identify the benefits of fostering trust with their employee
  • identify the steps to giving effective feedback
  • identify and overcome obstacles that hinder the growth and development of employees
  • identify the end of the coaching process and how to transition the employee to other growth opportunities
  • to use both mentoring and coaching to enable long-term development through a positive relationship with the employee