The Effective Supervisor

Course NumberES2012
Course Fees$550 inc gst
Delivery ModeShort course, 1-on-1, corporate
Course Duration1 day 9-4pm
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Overview
Effectively supervising a team can be a challenging role which can vary tremendously from company to company. This workshop will help supervisors become more efficient and proficient with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.
Learning outcomes

On completion of this workshop, learners will be able to:

  • define requirements for required work
  • set expectations for staff
  • establish SMART goals for self and staff
  • delegate appropriately
  • provide effective feedback to staff
  • usee effective time management techniques
  • perform effective conflict resolution
  •  manage effectively in different situations
  • describe what a new supervisor needs to become an effective supervisor