|Course Fees||$550 inc gst|
|Delivery Mode||Short course, 1-on-1, corporate|
|Course Duration||1 day 9-4pm|
There are many ways to resolve conflicts ‐ surrendering, running away, overpowering your opponent with violence, filing a lawsuit, etc. Conflict resolution, grew out of the belief that there are better options than using violence or going to court. Today, conflict resolution is used in a wide range of industries covering an array of different situations.
This course will demonstrate the six‐step process to resolve conflicts of any size. You will also learn crucial conflict resolution skills, including dealing with anger and using the Agreement Frame.
On completion of this workshop, learners will be able to: