Client Service is one of the most important factors a client judges an organisation on.
The Client Service simulator walks your staff through an interactive environment focussing on:
- What is Client Service
- Understanding the principles of Client Service
- Professional workplace skills and etiquette
- Continuous improvement and how to manage it
- Dealing with difficult circumstances
The simulator enhances the Client Service within your organisation by giving participants practice in Client Service techniques with no detriment to actual clients or the organisation.