Client Service

Client Service is one of the most important factors a client judges an organisation on.

The Client Service simulator walks your staff through an interactive environment focussing on:

• What is Client Service
• Understanding the principles of Client Service
• Professional workplace skills and etiquette
• Continuous improvement and how to manage it
• Dealing with difficult circumstances

The simulator enhances the Client Service within your organisation by giving participants practice in Client Service techniques with no detriment to actual clients or the organisation.